Welcome to Kitchen & Bathroom Equipment Shop! We’re thrilled to have you as part of our community of caravan, motorhome, and campervan enthusiasts. These Terms and Conditions outline the rules and guidelines for using our website and services, ensuring we’re all on the same page for your adventure planning needs.
By accessing our website at homeelectricsdeals.com or making a purchase from us, you agree to these Terms and Conditions. Please read them carefully before using our services.
1. Website Usage and Intellectual Property
Our website and all its content, including text, images, logos, and product designs, are the property of Kitchen & Bathroom Equipment Shop and are protected by intellectual property laws. You may access and use our website for personal, non-commercial purposes only.
User Responsibilities:
- Provide accurate information when creating accounts or making purchases
- Maintain the confidentiality of your account credentials
- Not use our website for any illegal or unauthorized purpose
- Not attempt to gain unauthorized access to any part of our website or systems
2. Products and Services Description
We specialize in high-quality equipment for caravans, motorhomes, and campervans, including:
- Accessories and spare parts
- Aerials & satellite dishes
- Air conditioners and heating systems
- Awning adapters and fixing kits
- Bathroom equipment and fixtures
- Electrical systems, chargers, and inverters
- Campervan-specific equipment
- And many other adventure essentials
We make every effort to display our products as accurately as possible, but please note that the colors and details you see may vary depending on your device’s display.
All product descriptions are provided in good faith, but we cannot guarantee that every description is entirely accurate, complete, or error-free. If you receive a product that doesn’t match its description, you may return it according to our returns policy.
3. Ordering and Payment Terms
When you place an order through our website, you’re making an offer to purchase products under these Terms and Conditions. We reserve the right to accept or decline your order for any reason, including limitations on quantities available or errors in product information.
Payment Methods: We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All prices are listed in US dollars. Your payment will be processed at the time of order placement.
Order Processing: Please allow 1-2 business days for order processing before your items ship. You’ll receive a confirmation email once your order has been processed.
4. Shipping and Delivery
We ship to most regions globally, excluding Asia and some remote areas. We offer two shipping options:
Standard Shipping: $12.95 flat rate via DHL or FedEx, delivered within 10-15 business days after shipping.
Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipping.
Delivery times are estimates and may be affected by factors beyond our control, including customs processing. While we strive to meet these timelines, we cannot guarantee specific delivery dates.
You are responsible for providing accurate shipping information. We’re not liable for delays or failed deliveries due to incorrect addresses provided by customers.
5. Returns and Refunds Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your items, you may return them within 15 days of receipt for a refund or exchange.
Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns on the following items unless they arrive defective or damaged:
- Air Conditioners
- Bathroom Equipment
- Blown Air Heaters
- Caravan Heaters
Return Process:
- Contact us at [email protected] within 15 days of receiving your order
- Include your order number and reason for return
- Wait for our authorization and Return Merchandise Authorization (RMA) number
- Package the item securely in its original packaging with all accessories
- Ship to: Kitchen & Bathroom Equipment Shop, 2677 Green Gate Lane, Baltimore, US 21201
Return Shipping Costs:
- If we made an error (wrong item, defective product), we cover return shipping
- For returns based on change of mind, customers are responsible for return shipping fees
Refunds are processed within 3-5 business days after we receive and inspect returned items. The refund will be issued to your original payment method. Depending on your financial institution, it may take 5-10 additional business days for the refund to appear in your account.
6. Limitations of Liability
Kitchen & Bathroom Equipment Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our products or services beyond the value of the products purchased.
Our total liability for any claim related to your use of our website or products is limited to the amount you paid for the products in question.
We are not responsible for any damages or injuries resulting from improper installation, misuse, or modification of our products. All products should be installed and used according to manufacturer instructions.
7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.
By using our website, you consent to our collection and use of your information as described in our Privacy Policy.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the United States and the State of Maryland. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Baltimore, Maryland.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Kitchen & Bathroom Equipment Shop, 2677 Green Gate Lane, Baltimore, US 21201
